Information we collect
We collect the details you submit through enquiry forms — name, organisation, work email, telephone number and the requirement you describe. Server logs record standard technical data such as IP address, browser type and pages visited.
How we use information
Enquiry details are used solely to respond to your request, prepare proposals and maintain the commercial relationship. Technical logs are used to keep the site secure and performant.
Lawful basis and consent
We process enquiry data on the basis of your request to be contacted, and contract data on the basis of our engagement with your organisation. You may withdraw consent for marketing communication at any time.
Sharing and disclosure
We do not sell personal information. Details may be shared with technology partners only where necessary to prepare a solution for you, and with service providers who support our operations under confidentiality obligations.
Retention
Enquiry records are retained for as long as needed to serve the relationship and to meet statutory record-keeping requirements, after which they are deleted or anonymised.
Security
Access to personal data is restricted to personnel who require it, transmitted over encrypted connections and protected by administrative and technical controls proportionate to its sensitivity.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. Write to us and we will respond within a reasonable period.
Cookies
This website uses only the cookies necessary for its operation and for anonymised usage measurement. You can block cookies in your browser without losing access to content.
Contact
Privacy queries can be sent to info@synetra.in or by post to Synetra Networks Private Limited, 601, 6th Floor, Shanti Legacy, Mira Road, Mumbai – 401107, Maharashtra, India.