Branded captive portal
Property-specific landing experiences with multi-language support, terms acceptance and configurable journeys per user class.
Software Solutions
Hot WiFi
Guest WiFi management, authentication and analytics for properties that treat connectivity as a service.
Overview
What Hot WiFi does
Hot WiFi sits between your wireless infrastructure and your guests. It controls how users are identified and onboarded, what bandwidth and duration each class of user receives, and what the operations team can see about network usage across the estate.
The platform is access-point agnostic. It works alongside existing controller-based or cloud-managed wireless from major vendors, which means properties can modernise guest access without replacing hardware that is still performing well.
Synetra deploys the platform as part of a wider wireless engagement: RF survey, high-density AP design, VLAN and policy structure, portal branding and integration, then ongoing operation under a support agreement.
Key features
Platform capabilities
OTP authentication
SMS and email one-time-password onboarding that satisfies Indian regulatory expectations for identifiable public access.
PMS integration
Room number and surname validation against the property management system, with automatic access expiry at checkout.
Bandwidth & policy control
Per-user, per-device and per-plan limits for speed, duration, data volume and concurrent devices.
Multi-property management
A single tenant hierarchy for chains: shared policy templates, per-property branding, consolidated reporting.
Usage analytics
Dashboards for concurrency, session length, device mix, repeat visitors and per-area load.
Access logging
Retained connection logs with user attribution for compliance and incident review.
Monetisation options
Tiered free and paid plans, voucher batches and premium upgrade flows where the property chooses to charge.
Benefits
Operational outcomes
- Guests connect in seconds without help-desk involvement
- Front office gains a supported, documented process instead of shared passwords
- Access automatically expires with the reservation
- Compliance-ready identification and log retention
- Visibility into which areas and periods actually drive load
- One platform across every property in the group
Hospitality use cases
Where it is deployed
Hotels
Room-number and surname onboarding via PMS, tiered speeds for loyalty guests, and banquet-hall capacity planning for events.
Resorts
Coverage across sprawling low-density footprints with per-zone reporting and separate policies for villas, pools and public areas.
Hospitals
Strict separation between clinical and visitor networks, with time-bound access for patients and attendants.
Student Accommodation
Per-resident device limits, fair-usage policies and self-service onboarding at the start of each term.
Corporate Guest WiFi
Sponsored visitor access, reception-issued credentials and full isolation from the corporate network.
Core modules
Captive portal, PMS, OTP, analytics and multi-property control
The modules that make up the platform, each configurable per property and per user class.
Captive Portal
A configurable onboarding layer: branding, journeys, consent capture, upsell placements and language handling, all managed centrally.
PMS Integration
Live validation against the property management system so entitlements follow the reservation, including automatic revocation at checkout.
OTP Authentication
SMS and email verification with retry handling, rate limiting and audit-ready records of every issued credential.
Analytics
Session, concurrency, device and location analytics exported to operations dashboards or scheduled reports.
Multi-property Management
Group-level administration with delegated property access, template inheritance and consolidated group reporting.
Get started
Deploy Hot WiFi across your properties
Share property count, room keys and existing wireless infrastructure. We'll assess fit and propose a rollout sequence.